Getting logged out

If you are having a problem with the website, this is where you post it. Please include your operating system and web browser to help us figure out what is going on.
Elkaggie
Posts: 3406
Joined: August 26th, 2011, 5:21 pm
Has liked: 0
Been liked: 9 times

Getting logged out

Post by Elkaggie » July 24th, 2015, 5:10 pm

Lately on my mobile devices I keep having to log back in several times a day even when I click the remember button. It didn't used to be this way. Is there a way to stay logged in for longer periods of time? Has something changed? My computer at work doesn't have this problem.

I appreciate this site and want to say thanks to those who run it. I don't want to be negative... Just don't understand what's changed.

Thanks!



User avatar
ProvoAggie
Site Admin
Posts: 11772
Joined: June 14th, 2010, 1:00 am
Location: Provo, Utah
Has liked: 116 times
Been liked: 187 times
Contact:

Re: Getting logged out

Post by ProvoAggie » July 24th, 2015, 5:27 pm

More than likely something is happening to the cookies on your device. Have you changed any settings that have your phone remember cookies for less time? Do you have them syncing to another device? Is there an app that you've installed that might be cleaning them off of your device? When you click to be remembered, it stores the necessary information in a cookie and if that get's removed for some reason then it will forget to keep you logged in.



tjensen_25
Posts: 515
Joined: August 22nd, 2012, 4:15 pm
Has liked: 1 time
Been liked: 0

Re: Getting logged out

Post by tjensen_25 » July 24th, 2015, 6:37 pm

You could just use Tapatalk instead. I think it's even easier to navigate than the site on a desktop.

Sent from my LG-H811 using Tapatalk



User avatar
ProvoAggie
Site Admin
Posts: 11772
Joined: June 14th, 2010, 1:00 am
Location: Provo, Utah
Has liked: 116 times
Been liked: 187 times
Contact:

Re: Getting logged out

Post by ProvoAggie » July 24th, 2015, 6:43 pm

tjensen_25 wrote:You could just use Tapatalk instead. I think it's even easier to navigate than the site on a desktop.

Sent from my LG-H811 using Tapatalk
It used to be even better than it is now. Unfortunately they've taken a big step backwards with the last few versions.



QuackAttackAggie
2015 & 2017 Weekly Pick'em Champion
Posts: 15203
Joined: November 3rd, 2010, 12:08 pm
Location: 서울
Has liked: 22 times
Been liked: 157 times

Re: Getting logged out

Post by QuackAttackAggie » August 8th, 2015, 8:57 pm

This is happening to me. I get signed out after 2-3 minutes on iPad, iPhone, Mac, and PC.



Post Reply Previous topicNext topic