Server being slow today

All fixed bugs are moved here.
User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Server being slow today

Post by treesap32 » June 17th, 2011, 8:25 am

The site is very sluggish for me today.... It seems like the server is having issues...



User avatar
ProvoAggie
Site Admin
Posts: 12001
Joined: June 14th, 2010, 1:00 am
Location: Provo, Utah
Has liked: 241 times
Been liked: 291 times
Contact:

Re: Server being slow today

Post by ProvoAggie » June 17th, 2011, 2:24 pm

I've been on airplanes most of the day but my time on the site today has been smooth.



User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » June 18th, 2011, 12:02 pm

Still going slow for me.... Maybe I need to reboot or something...



User avatar
breadysmith
Posts: 772
Joined: November 4th, 2010, 9:35 am
Location: Lindon, UT
Has liked: 3 times
Been liked: 17 times

Re: Server being slow today

Post by breadysmith » June 20th, 2011, 9:50 am

Pages are loading very, very slowly for me too.


"I'm much more comfortable criticizing people behind their backs." George Costanza

User avatar
Aglicious
Site Admin
Posts: 5023
Joined: January 14th, 2004, 12:00 am
Location: Vega$
Has liked: 89 times
Been liked: 207 times

Re: Server being slow today

Post by Aglicious » June 20th, 2011, 3:04 pm

:headscratch: hmm... I can certainly call in and start a ticket to look into it. I have been on and off all weekend and today on both my desktop and phone and haven't had any troubles but it sounds like a handful of others have.



User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » June 20th, 2011, 3:07 pm

It's been slow for me for several days now off and on. I also got a database connect error today...



User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » June 20th, 2011, 3:33 pm

treesap32 wrote:It's been slow for me for several days now off and on. I also got a database connect error today...
Just got the database error again. See attached screenshot.
internalservererror.jpg



User avatar
ProvoAggie
Site Admin
Posts: 12001
Joined: June 14th, 2010, 1:00 am
Location: Provo, Utah
Has liked: 241 times
Been liked: 291 times
Contact:

Re: Server being slow today

Post by ProvoAggie » June 20th, 2011, 3:41 pm

I've had it be fast and slow for me. I'm thinking that one of the servers on the grid is probably struggling which would affect about 33% of the sites users.



User avatar
BearLakeMonster
Posts: 1716
Joined: November 3rd, 2010, 10:45 am
Location: The Caribbean of the Rockies
Has liked: 45 times
Been liked: 38 times

Re: Server being slow today

Post by BearLakeMonster » June 21st, 2011, 2:17 pm

Pages have been loading slower for me for about 2 weeks now and about every 3rd link I click on times out.

I haven't received any server errors that I can remember.


"The evil I can tolerate. But the stupidity... Just knowing we're in the same genus makes me embarrassed to call myself homo!"

User avatar
Aglicious
Site Admin
Posts: 5023
Joined: January 14th, 2004, 12:00 am
Location: Vega$
Has liked: 89 times
Been liked: 207 times

Re: Server being slow today

Post by Aglicious » June 21st, 2011, 6:14 pm

How about now for everyone? I called in today and went through the usual routine with our little host. They blew smoke up my wazoo and gave all kinds of explanations as to why we may be experiencing problems but they ended up telling me they would look into some quick fixes and monitor it.

The proof is in the pudding as they say - so let me know if it is any better. I have not experienced the slow downs that others have so I have no way to really test.



User avatar
ProvoAggie
Site Admin
Posts: 12001
Joined: June 14th, 2010, 1:00 am
Location: Provo, Utah
Has liked: 241 times
Been liked: 291 times
Contact:

Re: Server being slow today

Post by ProvoAggie » June 22nd, 2011, 8:56 am

It's actually gotten worse for me.



User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » June 23rd, 2011, 7:22 am

Yes it is worse today. Seems to be progressing downward. 25-30 seconds per page load.



User avatar
AGinNEIowa
2015, 2016, & 2017 WTHCG Pick'em Champion
Posts: 6034
Joined: January 10th, 2003, 12:00 am
Location: northeast Iowa
Has liked: 22 times
Been liked: 24 times

Re: Server being slow today

Post by AGinNEIowa » June 23rd, 2011, 9:01 am

[knock on wood]I've only experienced problems 2 times in the week since this was first reported. Both were short-term, an hour maybe. [/knock on wood]
Hope it gets resolved for those who experience slow-down.



User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » June 24th, 2011, 8:53 am

It just took me 17 seconds to load this page.



User avatar
Aglicious
Site Admin
Posts: 5023
Joined: January 14th, 2004, 12:00 am
Location: Vega$
Has liked: 89 times
Been liked: 207 times

Re: Server being slow today

Post by Aglicious » June 24th, 2011, 9:42 am

treesap32 wrote:It just took me 17 seconds to load this page.
Man, I wish the host could replicate this so they could change something. I spent another hour or so on the phone with them again yesterday but they could not replicate any delay problems from their outside connection and they ran a simulation from some 80 different locations around the country and did not get any reports of delay. I told them it has been almost a couple of weeks now with these types of reported delays from site users that are located all over the country. They claim that while we are a part of shared grid servers, there has been no warnings of failure, overload, or bandwidth bottle necking on our servers. This site uses very little bandwidth with the bulk of it coming from the twitter and facebook feeds on the front page.

Since I have not experienced much slow down, everything they ask me to do works fine when they run through tests with me. Due to this they kind of take the attitude of "it's not a problem on our end" or "we told you so".

I have had a time or two in past week that it was a few seconds longer than normal for a page to load in the forums but nothing like treesap is experiencing. I am zipping all over the site this morning with nearly instant page loads on every link.... :noidea:

frustrating....



User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » June 24th, 2011, 10:40 am

It's going pretty fast for me right now... Hopefully it stays that way.



User avatar
BearLakeMonster
Posts: 1716
Joined: November 3rd, 2010, 10:45 am
Location: The Caribbean of the Rockies
Has liked: 45 times
Been liked: 38 times

Re: Server being slow today

Post by BearLakeMonster » June 27th, 2011, 4:02 pm

Sorry it's been such a puzzle, aglicious.

Everything seems to be running pretty smoothly for me the last few days.

Too many bogons in the ether, I guess...


"The evil I can tolerate. But the stupidity... Just knowing we're in the same genus makes me embarrassed to call myself homo!"

User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » July 5th, 2011, 8:48 pm

The server is slow as molasses for me right now. Taking upwards of 60 seconds to load a single page.... :bangwall: :bangwall: :bangwall:



QuackAttackAggie
2015 & 2017 Weekly Pick'em Champion
Posts: 15390
Joined: November 3rd, 2010, 12:08 pm
Location: 서울
Has liked: 46 times
Been liked: 268 times

Re: Server being slow today

Post by QuackAttackAggie » July 6th, 2011, 12:41 pm

treesap32 wrote:The server is slow as molasses for me right now. Taking upwards of 60 seconds to load a single page.... :bangwall: :bangwall: :bangwall:
it was like this for me all morning, but now it is quick.



User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » July 6th, 2011, 5:13 pm

Got internal server error again. Second time in past two days.
ServerError.JPG



User avatar
AGinNEIowa
2015, 2016, & 2017 WTHCG Pick'em Champion
Posts: 6034
Joined: January 10th, 2003, 12:00 am
Location: northeast Iowa
Has liked: 22 times
Been liked: 24 times

Re: Server being slow today

Post by AGinNEIowa » July 7th, 2011, 8:13 am

I've had my browser timeout a couple times since yesterday a.m. Also, there has been consistent slow loading - approx 20-30 seconds per page change - in that same timeframe. Both issues have been experienced both at home (firefox) and at work (explorer)



User avatar
ProvoAggie
Site Admin
Posts: 12001
Joined: June 14th, 2010, 1:00 am
Location: Provo, Utah
Has liked: 241 times
Been liked: 291 times
Contact:

Re: Server being slow today

Post by ProvoAggie » July 7th, 2011, 9:55 am

I compressed all of the images on this site along with some of backend files by 30%. I'm hoping that this will help quite a bit with performance. It probably won't solve all of the problems with the site but hopefully it will help make things bearable while we look into other solutions.



User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » July 7th, 2011, 10:05 am

Thanks ProvoAggie. It's running fast for me right now (knock on wood).



User avatar
AGinNEIowa
2015, 2016, & 2017 WTHCG Pick'em Champion
Posts: 6034
Joined: January 10th, 2003, 12:00 am
Location: northeast Iowa
Has liked: 22 times
Been liked: 24 times

Re: Server being slow today

Post by AGinNEIowa » July 7th, 2011, 1:50 pm

no change for me - server error about 2:30 cst, still about 30 seconds per page load....



User avatar
treesap32
Moderator
Posts: 14533
Joined: July 28th, 2005, 1:00 am
Location: Washington D.C.
Has liked: 128 times
Been liked: 230 times
Contact:

Re: Server being slow today

Post by treesap32 » July 7th, 2011, 7:13 pm

Internal server error at 9:12 p.m. eastern time. Pages taking about 20-45 seconds to load. Some images not fully loading in the header menus.



Post Reply Previous topicNext topic